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Location: Greater Triad Area - North Carolina

Schedule: Full-time as jobs are scheduled (5+ days/week; occasional weekends as needed)

Compensation: $25/hour

Position Summary:
Outta Here NC, LLC is seeking a dependable Lead Driver & Field Crew Member to serve as the primary driver on all residential and commercial jobs. This role is responsible for leading transportation logistics while actively participating in on-site execution from start to finish.

The Lead Driver will transport materials safely and efficiently, ensure jobs are completed to company standards, and represent Outta Here NC professionally in every customer interaction. Depending on the project, this position will operate a personal pickup truck (when applicable) or a company-rented 26ft box truck for larger jobs.

This is a hands-on, field-based role that combines driving, coordination, and physical job support; making it ideal for someone who takes pride in ownership, reliability, and getting the job done right.

Key Responsibilities:

Driving & Logistics

• Serve as the primary driver for all scheduled jobs.
• Safely load, secure, transport, and unload furniture, appliances, and materials.
• Operate personal pickup truck or company-rented 26ft box truck as required.
• Conduct pre- and post-route vehicle inspections.
• Maintain DOT and safety compliance while operating vehicles.
• Obtain customer signatures and ensure accurate job documentation.

Field Operations

• Support on-site setup, project execution, and clean-up.
• Assist with handling, installation, or placement of furniture and appliances.
• Safely maneuver large or heavy items (up to 100 lbs with assistance).
• Maintain a professional and customer-focused presence at all times.
• Follow direction from company leadership and uphold Outta Here NC standards.
• Communicate effectively with dispatch, crew members, and customers.

Qualifications:

• Must be at least 21 years old.
• Valid driver’s license with clean driving record (CDL not required).
• Preferably owns a pickup truck in good working condition.
• Reliable transportation to and from dispatch location.
• Ability to lift, carry, and maneuver heavy items.
• Strong communication and customer service skills.
• Flexible schedule, including some weekends and holidays.
• Must pass background check (no felonies in past 10 years) and drug screening.

Preferred Experience

• 1+ year experience in delivery driving, moving, furniture/appliance installation, or field labor.
• Basic knowledge of assembly and installation (training provided if needed).
• Experience driving 16–26ft box trucks

What We Offer

• Competitive hourly pay at $25/hour.
• Consistent work as jobs are scheduled.
• Mileage reimbursement when personal vehicle is used.
• Growth opportunities as the company expands.
• Supportive, team-oriented environment.

Position Summary:
The Client Relations & Lead Planning Coordinator serves as the central point of communication for Outta Here NC, managing all inbound inquiries across phone, business email, and social media platforms. This role ensures a responsive, professional client experience while scheduling services, dispatching crews, and strategically tracking leads to optimize outreach and growth. The ideal candidate is highly organized, customer-focused, and operationally savvy, with the ability to manage communications, logistics, and lead planning simultaneously.

Key Responsibilities:

• Answer and manage all inbound phone calls professionally and promptly.
• Monitor and respond to inquiries through the company email and social media platforms.
• Schedule services, confirm job details, and ensure clients are fully informed prior to service.
• Dispatch crew members to jobs and coordinate daily logistics.
• Maintain and update lead tracking systems, documenting all inquiries and follow-ups.
• Strategically track and map leads to identify high-potential service areas.
• Follow up with prospective clients to increase conversion rates.
• Address client concerns and ensure a smooth experience from inquiry to completion.
• Communicate closely with leadership and field crews to ensure alignment on scheduling and service expectations.

Qualifications:

• High school diploma or equivalent; degree or coursework in business, communications, or related field preferred.
• 1–3 years of experience in customer service, client coordination, scheduling, or operations preferred.
• Strong verbal and written communication skills.
• Highly organized with strong multitasking abilities.
• Comfortable managing phone systems, email, social media platforms, and scheduling tools.
• Detail-oriented with strong problem-solving skills.
• Professional, dependable, and able to represent the brand confidently.